Questions from Zendesk-Attaching file(s) to questions

Attaching file(s) to questions

Video Transcription

Video Summary

Oasis introduced a new feature allowing users to attach any file type to a question, commonly PDFs. Users can upload a PDF, name it, and the question will then include a downloadable link to the file. When previewing the question, the PDF appears listed beneath it, providing easy access. Typically, there's no need to mention the attachment in the question stem, as its presence is clear. This feature enhances question interactivity and resource sharing within the platform.

Keywords

Oasis platform

file attachment feature

PDF uploads

question interactivity

resource sharing