Questions from Zendesk-How to make someone an administrator

Video Transcription

Video Summary

To grant a new team member administrator access, first ensure they have an account and have logged in. Navigate to "users," search for their name, and edit their user permissions to make them an administrator. They must then restart their browser and log back in to see the changes. While OASIS supports multiple administrators, it's recommended to give such access only to trusted individuals due to the potential for destructive actions. If different admin levels are needed, adjust accordingly. When an administrator leaves, disable rather than delete their account to preserve audit trails.

Keywords

administrator access

user permissions

OASIS

audit trails

trusted individuals

KGConcept: Administrator Access (10)

KGConcept: User Account (9)

KGConcept: Login (8)

KGConcept: Browser (5)

KGConcept: Permission (9)

KGConcept: Trusted User (8)

KGConcept: Destructive Permissions (7)

KGConcept: Administrator Role (9)

KGConcept: Restricted Role (7)

KGConcept: Admin Permission (6)

KGConcept: View Permission (6)

KGConcept: Report Access (6)

KGConcept: Disabled Account (9)

KGConcept: Deleted Account (7)

KGConcept: Audit Log (8)

KGConcept: Paper Trail (7)