Questions from Zendesk-How to resolve the invalid file error message for uploaded SCORM file

How to resolve the invalid file error message for uploaded SCORM file

Video Transcription

Video Summary

The video discusses troubleshooting for SCORM file uploads in OASIS that result in errors due to incorrect packaging. Often, problems arise from uploading SCORM files containing both Mac and Windows versions, missing the crucial imsmanifest.xml file. The solution involves isolating the correct version, ensuring the file structure is adhered to, and re-zipping only the necessary files, making the package smaller and manageable. The revised SCORM file can then be uploaded successfully, showing how attentive file preparation aids OASIS in processing and validating the content correctly for online distribution.

Keywords

SCORM

OASIS

imsmanifest.xml

file packaging

troubleshooting

KGConcept: SCORM Package (10)

KGConcept: IMS Manifest File (10)

KGConcept: Package Structure (9)

KGConcept: Root Folder (7)

KGConcept: ZIP Export (8)

KGConcept: Platform Folder (6)

KGConcept: Mac Version (5)

KGConcept: Windows Version (5)

KGConcept: Validation Flow (6)

KGConcept: Parsing (6)

KGConcept: Scanning (6)

KGConcept: Streaming (4)

KGConcept: Upload Confirmation (5)

KGConcept: OASIS (8)