Questions from Zendesk-How to retroactively grant credit to users?

How to retroactively grant credit to users?

Video Transcription

Video Summary

In the video, the speaker explains the process of retroactively granting course credits to Mohammed, who has recently changed his physician status at 1223. The two main methods include updating credits for an individual course or generating credits for all courses at once. The speaker guides on finding the specific course, using advanced tools to generate missing user credits, and ensuring credits are updated as needed. The process involves selecting the appropriate credit type, and acknowledging that large batches may take time to process.

Meta Tag

Creation Year 2024

Keywords

retroactively grant credit

Credit eligibility

retroactive course credits

updating credits

advanced tools

credit type

batch processing

KGConcept: Retroactive Credit (10)

KGConcept: User (8)

KGConcept: Course (8)

KGConcept: Physician Status (6)

KGConcept: Certificate Type Status (6)

KGConcept: Advanced Tools (8)

KGConcept: Missing Credit (9)

KGConcept: Eligible Course (7)

KGConcept: Processing Time (6)