Questions from Zendesk-Reminder Emails expiration dates is NOT correct. WHY?

Reminder Emails expiration dates is NOT correct. WHY?

Video Transcription

Video Summary

The video discusses setting up email reminders for learners about expiring content. Despite a preview displaying a different date, the actual email will be sent out five days before the expiration date, on August 11th. The preview date only reflects the day you're testing the email template. For example, previewing on August 8th will show a preview date of the 13th. The preview is for admins to review the email wording. The learners will receive the email on the correct date of the 11th. The video clarifies that the preview date is not the actual send date, which is the 16th.

Meta Tag

Creation Year 2024

Keywords

email reminders

expiring content

preview date

send date

learners

Reminder Emails expiration dates is NOT correct.

Reminder email

KGConcept: Email Reminder Preview (10)

KGConcept: Administrator (6)

KGConcept: Preview Date (9)

KGConcept: Generation Date (8)

KGConcept: Expiration Date (9)

KGConcept: Timing Setting (10)

KGConcept: Learner Notification (9)

KGConcept: Message Body (7)

KGConcept: Delivery Timing (8)