Questions from Zendesk-Use Excel file to narrow down user progress data

Use Excel file to narrow down user progress data

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Video Summary

To download specific users' progress in a course, focus on those who started or completed after a certain date. Begin by downloading the entire data for the course, which includes information on pre-tests, content, post-tests, and evaluations. Once you have the complete data file, utilize Excel to filter the data according to the specific date range you're interested in. By setting up filters, you can efficiently narrow down to only the users relevant to your criteria, simplifying the analysis process.

Keywords

course progress

data download

date filter

Excel filtering

user analysis