Questions from Zendesk-Where can learner see Custom Revoked Access Message?

Video Transcription

Hello, so you're asking where can the learner see custom revoke access message? You will only see this if your system actually enable access revokable.  So right now I cannot use our demo site because we haven't enabled the access revokable. So I'm just using one of our clients that have used the access revokable.  So if you check this course, for example, then the system will check if you have access to this course or not.  So this has to have integration with your AMS to check your purchase history. So let me see. So for example, this is me. Oh, I don't have the user course. Let's see.  Any other user?  30 days.  I'm going to pick the first one.  Yeah, so this one you have to have integration with your AMS to check whether they have a purchase history and to allow them to access the course for this access revokable.  So if you have this enabled in your system, then you can use the custom revokable, custom revoke access message.  So for example, if the user can only access this course until end of August. So by now, which is September 12, 2024, when I log in and I want to access the course,  I will see this custom revoke access message saying that, hey, you cannot access this course anymore. Please repurchase this course. I hope this helps. Thank you.

Video Summary

To see a custom revoke access message, your system must have the "access revokable" feature enabled. This requires integration with your AMS to verify purchase history. If a user tries to access a course they no longer have access to (e.g., their access expired), the system displays a custom message indicating the need to repurchase. The demonstration shared uses a client's system with this feature enabled, showing how users are notified when their access is revoked, prompting them to renew their purchase to regain access.

Keywords

Custom Message

access revokable

purchase history

course access

renew purchase

Custom Revoked Access Message