Questions from Zendesk-Where can learner see Custom Revoked Access Message?

Where can learner see Custom Revoked Access Message?

Video Transcription

Video Summary

To see a custom revoke access message, your system must have the "access revokable" feature enabled. This requires integration with your AMS to verify purchase history. If a user tries to access a course they no longer have access to (e.g., their access expired), the system displays a custom message indicating the need to repurchase. The demonstration shared uses a client's system with this feature enabled, showing how users are notified when their access is revoked, prompting them to renew their purchase to regain access.

Keywords

Custom Message

access revokable

purchase history

course access

renew purchase

Custom Revoked Access Message

KGConcept: Custom Revoke Access Message (10)

KGConcept: Access Revocation (9)

KGConcept: AMS Integration (8)

KGConcept: Purchase History (7)

KGConcept: Course Access (10)

KGConcept: Access Period (8)

KGConcept: Purchase Status (8)

KGConcept: Learner Experience (6)

KGConcept: Course Expiration (9)

KGConcept: Repurchase Prompt (8)