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Tips and Tricks (Advanced)
Course Expiration Behavior, and Archived Courses
Course Expiration Behavior, and Archived Courses
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Video Transcription
This video will go over the mechanics around expiring or retiring a course. Any course you have in the system, you can set the expiration date, and you can select a date in the future when you would like the course to expire. So if I select May 1st and I click on update, what happens is the course will expire at the end of May 1st, which means come May 2nd, the course will become retired. So we go from published to retired. In addition, you can manually expire a course or retire a course by going to lifecycle and retire. Keep in mind that this is a way to retire the course for everyone, and everyone, the course is retiring for everyone at the same time. In addition, you can select expire after start to say that everyone's access to the course expire at a different time based on when they start, so that if person A starts 10 days after person B, his access is going to expire 10 days after person B. So it's like sort of staggered based on when you start. In addition, you can also expire the course based on when they enroll. Now, if you click on update, you have set the course as expirable or perishable. When you do that, if you scroll down, there's a section around how the system should behave when someone's access retire. As you can see here, you can, by default, if a course is retired, it will no longer be displayed to new users, a new users that define as someone who haven't bought or who haven't started the course. So as you can see here, by default, it is hidden so that if a course has expired, anyone who haven't buy the course cannot buy it because it has expired. However, anyone who has bought it will continue to have access to it so that you can see that lose access to the course is no. That means if I bought the course and started the course yesterday, I will continue to have course today, even if it's expired. And further, let me give it a credit. So let's pretend that it offers one credit. Why do that? I'll just refresh the screen. There's also a mechanic for the credit that says if the course expires, if the course itself expires, whether it's expired for everyone or for a particular user based on a rolling expiration rule, the credit will expire if you have not claimed so that if the course start expires yesterday, even though you had access to it for a year, if you haven't finished and claimed the credit, you no longer can claim it. So these are the default behaviors and also lose access if they haven't started and whatnot. All these are default behaviors that you can overwrite except this one, which is you cannot overwrite. Now, there is another status called archive. When you archive a course, the course completely disappears from both the user who have not started the course and the user who have started the course. So retiring the course will only hide the course from user who did not make the purchase. Archiving it will essentially hide it everywhere as if the course has never existed. The only place where archive still show up is if you have turned on transcript feature within Oasis and you have turned on the transcript feature within Oasis, the only place where archive still show up is if you have turned on transcript feature within Oasis, any course that user have received credit for will still show up for transcript section, even if the course has been archived. This is very useful if you have certain courses that's really, really old that was migrated to Oasis that you don't have content for, but you still migrated the credit that they claim for these very old courses so that they have a complete history of all the credit claims. We will migrate them as archive course so that they will still show up on the transcript, but user cannot try to access the course anymore because we don't have content migrated. So hopefully this explains the difference between retired or expired courses versus archived courses and mechanically how Oasis treat the user experience based on when the course has expired. Now, last thing before we end, there is a setting for expired message so you can custom what you say to the user based on if their access is expired. If you don't, there will be default message that's displayed to the user.
Video Summary
This video discusses the mechanics of expiring or retiring a course. Users can set an expiration date for any course in the system, and when that date arrives, the course will become retired. The video explains that courses can also be manually expired or retired, either for everyone at the same time or staggered based on when each person starts the course. When a course is retired, it is no longer visible to new users, but those who have already purchased the course will still have access to it. The video also mentions a credit feature, where credits for a course will expire if they are not claimed before the course expires. Archiving a course removes it completely from both users who have not started the course and those who have. However, if the transcript feature is enabled, archived courses will still appear in the transcript section for users who have received credit for them. This is useful for retaining a complete credit history even for old courses without available content. The video ends by noting the option to customize an expired message for users.
Asset Caption
What does it mean to retire or archive a course?
Meta Tag
Creation Year
2020
Keywords
course expiration
retiring a course
manual course expiration
course retirement
archiving a course
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