Tips and Tricks (Advanced)-How to grant credit that has expired

How to grant credit that has expired

Video Transcription

Video Summary

In this video tutorial, the speaker explains how credits expire when a course expires. They use a course demo that expires on March 31st, 2023, as an example. The speaker goes through the process of taking the course without claiming the credit, and then manually retires the course. When the user revisits the course, they are informed that the credit has expired. The speaker suggests turning on reminder emails to notify users when a course is about to expire. They also show how administrators can manually mark credits as claimed if a user complains about not receiving credit. The video concludes by stating that there is no way to extend expired credits automatically. (No credits granted)

Meta Tag

Creation Year 2023

Keywords

credits expire

course expiration

course demo

reminder emails

mark credits as claimed