User Group Meetup 2025-Session 5

Video Transcription

Video Summary

The presenter introduced Enigma, an AI chatbot built to answer questions using only an organization’s own content, with every response grounded in a cited source such as a PDF, video, or question bank item. They emphasized three advantages over general ChatGPT: it uses curated internal data, links directly back to the source so users can verify answers and reduce hallucinations, and captures user questions as useful behavioral data. <br /><br />Enigma can be configured in two modes: an Omnibot, which can cite resources users may need to purchase access to, and a product bot, which only uses content already available to paying users. The demo showed examples in OASIS University and a pilot with the Chest team, where the chatbot returns answers plus direct source links and page or timestamp references.<br /><br />They also introduced a second feature, AI Tutor, which works in a Socratic style by asking learners questions instead of immediately giving answers. The presenter said both tools are currently disabled by default for cost reasons, but they are available through setup calls and can be branded for different organizations.

Keywords

Enigma

AI chatbot

cited sources

internal content

Omnibot

AI Tutor

Socratic learning