Using the FAQ Feature-Basic mechanics of FAQ

Video Transcription

Video Summary

The tutorial explains how the FAQ feature works in an on-demand course. Learners like Clark Kent and Bruce Wayne can see the FAQ section whether they have started or finished the course. Any learner can ask a question, but only faculty or administrators can answer it. Once answered, the question and answer become visible to all users on the activity. The video demonstrates posting a question, viewing it from another user’s account, and then answering it as an administrator. It ends by noting that the next tutorial will cover notifications and FAQ moderation.

Keywords

FAQ feature

on-demand course

learner questions

faculty administrators

FAQ moderation