Using the FAQ Feature-How to moderate the FAQ, and how the learner can follow a FAQ

How to moderate the FAQ, and how the learner can follow a FAQ

Video Transcription

Video Summary

The video explains differences between learner and faculty views in a Q&A system. Learners cannot see the names of who asked or answered questions, but faculty can view both identities. Faculty and administrators can also delete questions. It also describes a “Follow Q&A” feature: if a user clicks to follow a question thread, they will receive email notifications whenever new questions and answers are posted in that thread. Users must actively choose to follow in order to get updates.

Keywords

Q&A system

learner view

faculty view

follow question thread

email notifications