When Single-Sign-On Fails-1 - How does OasisLMS know which user logged in, via SSO

1 - How does OasisLMS know which user logged in, via SSO

Video Transcription

Video Summary

This video tutorial explains how OASIS handles single sign-on for users in an Excel file example. Two users with the same name but different emails and member IDs are used to demonstrate the process. OASIS first searches for a matching member ID and updates the user's information. If no match is found, it looks for users with the same email address. The system pivots on unique fields like member ID and email to update user information. It is crucial to merge user accounts in the CRM or AMS properly to ensure all purchase history is reflected correctly. Any changes in email or member ID can impact how OASIS handles user logins and updates.

Meta Tag

Creation Year 2024

Keywords

OASIS

single sign-on

Excel file

user accounts

CRM

SSO

Single Sign On

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